NO HOT WATER?
Check that the fuse hasn't tripped. Sometimes its as easy as just flicking the switch back
on. This also goes for outdoor water heaters, where connected to a powerpoint. Having
no hot water usually means either your pilot light has gone out, or the hot water cylinder
element or thermostat has blown. In this case, give us a call and we will offer you
WHAT IS A RIPPLE SWITCH?
Since the 1950s, New Zealand has had a system of load management based on
ripple control, allowing the electricity supply for domestic and commercial water
storage heaters to be switched off and on. This is usually done manually by Vector
in response to local outages or requests to reduce demand from the transmission
system operator like Transpower. Check with your power company if they've done a
ripple relay (load management). This will tell you whether or not you will need
us to come out.